The first step for the journey to build smart logistics infrastructure

Executive Briefing
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“On January 17, at Quang Minh Industrial Park (Hanoi), Viettel Post Joint Stock Corporation - Viettel”
Key Takeaways
- 1.On January 17, at Quang Minh Industrial Park (Hanoi), Viettel Post Joint Stock Corporation - Viettel Post officially opened and put into operation Vietnam's first smart sorting technology complex, affirming Viettel's strategy and commitment to becoming a leading enterprise in logistics technology in Vietnam.
- 2.Speaking at the event, Mr.
- 3.Tao Duc Thang, Chairman and General Director of Viettel Group, said that the opening event of Vietnam's first and largest smart sorting technology complex is the first step in the process of building smart logistics infrastructure.
On January 17, at Quang Minh Industrial Park (Hanoi), Viettel Post Joint Stock Corporation - Viettel Post officially opened and put into operation Vietnam's first smart sorting technology complex, affirming Viettel's strategy and commitment to becoming a leading enterprise in logistics technology in Vietnam.
Speaking at the event, Mr. Tao Duc Thang, Chairman and General Director of Viettel Group, said that the opening event of Vietnam's first and largest smart sorting technology complex is the first step in the process of building smart logistics infrastructure.
In addition to the two national infrastructures that Viettel has built on the largest and largest scale in Vietnam, telecommunications infrastructure and digital infrastructure, Viettel continues to build national logistics infrastructure, contributing to making Vietnam a regional and world logistics center, participating in the goal that by 2025, the logistics industry will contribute 5-6% to GDP.
According to Mr. Tao Duc Thang, if telecommunications infrastructure is considered the lifeblood of information flow for the economy, digital infrastructure is considered the infrastructure of infrastructure in the digital economy, then logistics infrastructure is considered the lifeblood of material flow, playing an important role in connecting, supporting and promoting socio-economic development. “This mission was assigned by Viettel to Viettel Post - a unit that has always been a pioneer in the group's 35-year development history”, Mr. Tao Duc Thang shared.
The group's leaders also asked Viettel Post to carry out a number of tasks in the coming period, including ensuring that logistics is truly a strategic development pillar of Viettel; Pioneering, mastering and strongly applying technology in all processes and activities to form a smart logistics platform on a national scale and capable of exporting to the world; building national logistics infrastructure...
The smart sorting technology complex recently opened by Viettel Post has a high level of automation, using self-propelled goods sorting robots, large sorting systems and conveyor sorting systems.
With more than 40 export/import ports, nearly 1,200 split ports, the complex has a processing capacity of up to 1.4 million parcels/day, an increase of 40% compared to before, helping to increase the load capacity of the entire Viettel Post system to 4 million parcels/day, equivalent to meeting 50% of e-commerce capacity in Vietnam. The error rate of the complex is almost 0, shortening the entire delivery time from 8-10 hours, increasing output 3.5 times. Thanks to automation, the complex also helps optimize personnel costs by 60%.
Managing and supervising the operation of the complex is the NOC system that tracks the journey of each order in real time. The smart monitoring system includes Digital Twin technology, AI cameras, controls the status of the entire equipment system and cargo exploitation activities, detects and warns about unusual behaviors, helping to promptly handle arising problems.
The logistics ecosystem includes logistics management software, app/web system, weight monitoring delivery technology solution chain, conveyor belt monitoring, smart locks... all developed by a team of 100% Vietnamese engineers and experts, completed in more than 6 months. Meanwhile, with systems of similar scale, it takes about 2 years for large businesses around the world to deploy them before they can be put into actual use.
Sharing at the opening ceremony, General Director of Viettel Post Hoang Trung Thanh said that Viettel Post is determined not only to do delivery but has laid the foundation and is determined to successfully build other key logistics fields such as supply chain, logistics park, smart border gate, full-service cross-border logistics infrastructure and intermodal railway to synchronously connect industrial parks and farming areas with road traffic hubs, railways, seaports, airports and border gate systems.
Stating that building a smart national-scale logistics infrastructure is a mandatory requirement and the mission that Viettel Post has set for itself, Mr. Hoang Trung Thanh also emphasized that to achieve this mission, Viettel Post must apply, develop and master technology.


