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Apple sent instructions to Apple Store to handle cracked screen error in iPhone Duo, affirming that there will be no recall

AIINEWS Editorial Board•gadgets
31 October, 2026•3 min read
Apple sent instructions to Apple Store to handle cracked screen error in iPhone Duo, affirming that there will be no recall

Executive Briefing

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“Apple sent instructions to Apple Store to handle cracked screen error in iPhone Duo, affirming that”

Key Takeaways

  • 1.Apple sent instructions to Apple Store to handle cracked screen error in iPhone Duo, affirming that there will be no recall Apple has just sent an internal notice to Apple Stores and authorized warranty centers about the iPhone Duo's internal screen crack.
  • 2.If the customer reports an error, the technician will check and then repair or exchange the device according to normal procedures.
  • 3.Apple still says the error only affects a small number of devices, and those that do have problems are usually revealed quite early.

Apple sent instructions to Apple Store to handle cracked screen error in iPhone Duo, affirming that there will be no recall

Apple has just sent an internal notice to Apple Stores and authorized warranty centers about the iPhone Duo's internal screen crack. If the customer reports an error, the technician will check and then repair or exchange the device according to normal procedures. Apple still says the error only affects a small number of devices, and those that do have problems are usually revealed quite early.

Apple confirmed that there is no recall and has not opened a public repair program. If you see a striped screen in the middle or shifted to the right, please contact AppleCare for a replacement. iFixit says the most likely cause is a faulty hinge, but Apple has not confirmed. According to MacRumors, the need to issue instructions for stores shows that the number of cases is not small.

Apple sent instructions to Apple Store to handle cracked screen error in iPhone Duo, affirming that there will be no recall Apple has just sent an internal notice to Apple Stores and authorized warranty centers about the iPhone Duo's internal screen crack. If the customer reports an error, the technician will check and then repair or exchange the device according to normal procedures. Apple still says the error only affects a small number of devices, and those that do have problems are usually revealed quite early. Apple confirmed that there is no recall and has not opened a public repair program. If you see a striped screen in the middle or shifted to the right, please contact AppleCare for a replacement. iFixit says the most likely cause is a faulty hinge, but Apple has not confirmed. According to MacRumors, the need to issue instructions for stores shows that the number of cases is not small. I also gossip about technology on Facebook: https://www.facebook.com/trananhtu57/

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Apple sent instructions to Apple Store to handle cracked screen error in iPhone Duo, affirming that there will be no recall

Apple has just sent an internal notice to Apple Stores and authorized warranty centers about the iPhone Duo's internal screen crack. If the customer reports an error, the technician will check and then repair or exchange the device according to normal procedures. Apple still says the error only affects a small number of devices, and those that do have problems are usually revealed quite early.

Apple confirmed that there is no recall and has not opened a public repair program. If you see a striped screen in the middle or shifted to the right, please contact AppleCare for a replacement. iFixit says the most likely cause is a faulty hinge, but Apple has not confirmed. According to MacRumors, the need to issue instructions for stores shows that the number of cases is not small.

Content and editorial synthesis copyright by AIINEWS Editorial Board
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