The difference in choosing data supply partners helps Apple and Samsung models avoid the incident that caused a series of Chinese smartphones to be removed from store shelves.

From noon on November 4, a number of retail systems in Vietnam have removed Chinese brand smartphone products such as Oppo, vivo, Xiaomi, Honor, Meizu, Techno, Nubia... from their display shelves.

According to sources, this removal is to check the error of incorrectly displaying sovereignty information about the Hoang Sa and Truong Sa archipelagos on the weather applications of some of the above smartphone companies.

Technical analysis from domestic tech-savvy people soon determined that the cause came directly from third-party weather data providers, not from device manufacturers actively plugging into the system.

Specifically, most phones running the Android operating system that encountered the error integrated the default weather data feed from the international platform AccuWeather. When users search for keywords such as "archipelagos", "Hoang Sa" or "Truong Sa" on the toolbar of this service, the suggested results returned display inaccurate place name data, leading to information distortion on the system application.

The difference in choosing data supply partners also explains why many other models on the market do not have similar problems. Apple devices operate an independent meteorological feed managed by the company following its acquisition of the Dark Sky platform, while older versions of iOS use The Weather Channel system. Similarly, two brands Samsung and Oppo also integrate services from The Weather Channel so are not affected.

Immediately after determining the source of the problem, relevant manufacturers coordinated with partners to process the data. Xiaomi Vietnam representative said that the unit quickly worked with relevant departments and third-party service providers to verify and implement technical solutions, thereby completely fixing the problem on affected devices on the evening of November 4. The company reaffirms its commitment to fully comply with local legal regulations and continues to closely monitor the system.

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, Honor Vietnam representative shared that after receiving the information, the company has reviewed, verified and determined that the problem arose from some third-party online services, not from content directly provided by Honor.

"We proactively coordinated with relevant parties, implemented necessary corrective measures and completely resolved the issue on the day of receiving the complaint. Honor is always committed to providing users with safe, reliable and quality experiences, and sees this as a motivation to constantly improve our products and services

”, Honor representative said.

After the cause was clarified and the display error from the weather partner was completely resolved, from about 8:00 pm on November 4, major mobile device retail systems in Vietnam brought related product lines back to display shelves and continued normal business operations.

Previously, in the afternoon of the same day, many dealers proactively temporarily recalled testing equipment and commercial products into warehouses to serve information review, while machine models with no abnormalities recorded were still continuously open for sale.